Frequently Asked Questions

Everything you need to know about your Parkhurst experience.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with tags attached. Please visit our Returns Portal to start your request.

What payment methods do you accept?

Parkhurst accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and installment payments through Klarna and Afterpay.

How do I find my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Parkhurst is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and supply chains that adhere to fair labor standards.

Can I track my order in real-time?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.